PointClickCare

Transforming Care Through Technology

Software Commercialization Manager

ManagerManagerFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

57 days ago

Salary

$130K - $142K / year

Bachelor DegreeEnglishPMP

Job Description

• Plan a new product introduction strategy in partnership with Product Leadership that maximizes the customer value and business outcomes of new and enhanced solutions • Customer engagement throughout the new product introduction process to gather actionable feedback, ensuring product launches are aligned with customer needs and driving continuous improvement. • Partner with Sales and Business Development teams to identify and pursue new market opportunities, supporting go-to-market strategies and driving adoption and revenue growth for new software solutions. • Work with a cross functional team of Product Marketing, Sales, Sales Operations, Professional Services and Customer Support professionals to create a set of Launch goals • Create and Manage a plan designed to achieve the launch goals and successfully execute the new product introduction strategy with the cross functional team • Lead team in monitoring and measuring Launch results against goals post Commercial Availability. Ensure actions are planned and executed to adjust plans as needed based on those results • Deliver transparent and immediate analysis and feedback on risks, issues, team and project performance and adjust the plan accordingly • Prioritize projects and resources, balance business needs with technical constraints, and drive successful organizational readiness in support of the new product • Lead continuous and measurable improvement in New Product Introduction processes to accelerate customer time-to-value and business time-to-revenue • Provide coaching, mentoring and support to team members and peers • 25% travel to Customer Onsite

Job Requirements

  • Experience in program management, product management, management consulting, corporate strategy, business operations or strategic planning in a SaaS Company
  • Possesses extensive knowledge of product development processes, the software development lifecycle, release management or customer journey, and lead to cash processes and systems
  • Robust business acumen and ability to partner with senior business leaders to drive initiatives
  • Experience driving data-driven process improvement
  • Ability to build, direct and influence project teams
  • Exceptional presentation, oral, and written communication skills
  • Strong critical thinking and decision-making skills
  • Ability to manage conflict and drive decisions
  • Degree in Business Management, Software Engineering, or equivalent experience (Nice to Haves)
  • PMP or equivalent (Nice to Haves)
  • Experience with Enterprise technology products (Nice to Haves)
  • Software project management or software experience using agile (Nice to Haves)
  • Ability to dive deep into specifics to analyze the issues, and then pull back up to understand the broader strategic implications (Nice to Haves)
  • Ability to tie together multiple perspectives to arrive at and drive to decisions and execution (Nice to Haves)
  • Ability to navigate rapidly evolving cultural and technical environments (Nice to Haves)
  • Ability to problem solve and facilitate team decision-making (Nice to Haves)
  • Experience working with AI‑powered or AI‑enabled software products (Nice to Haves)
  • Partner with engineering, data, and platform teams to deliver responsible AI-enabled features (Nice to Haves)
  • Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards (Nice to Haves)

Benefits

  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!

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