Digitize Sales, Marketing, Service, and Project Management
Lead monday.com Consultant, CRM Product
Location
Maryland
Posted
60 days ago
Salary
$80K - $100K / year
Job Description
Job Requirements
- 2+ years of experience in a consulting agency environment or client-facing implementation role (monday.com partner, SaaS consulting, ops/implementation consulting, or similar).
- Strong understanding of project management principles and the ability to lead projects end-to-end (scope, timeline, risks, stakeholder communication).
- Excellent client-facing skills with the ability to run discovery, translate requirements into solutions, and advise clients confidently on best practices and tradeoffs.
- Demonstrated proficiency in monday.com configuration and customization , including board architecture, workflows, permissions, automations, and dashboards/reporting.
- Hands-on experience with monday.com CRM product , including implementations including other tools or platforms.
- Experience with integrations (native + third-party) and light technical troubleshooting; ability to identify root causes and propose practical solutions.
- Exceptional communication and interpersonal skills—able to facilitate workshops, deliver trainings, and document solutions clearly.
- Proven ability to manage multiple client projects simultaneously , prioritize effectively, and deliver high-quality work within deadlines.
- Proactive, ownership-driven mindset with strong accountability and a focus on outcomes, adoption, and client satisfaction.
Benefits
- 99% employer premium coverage on health, dental, and vision insurance.
- 25% employer premium coverage for all dependents.
- 4% Employer-matched 401k plan.
- 3 weeks of paid time off + your birthday
- 8 Paid Holidays + a Week of Rest (full shutdown) from Dec 26-Jan 3!
- $100 Quarterly Health and Wellness Reimbursements.
- Virtual Happy Hours & Events.
- Matched volunteer days to give back to your community with Volunteer Time Off.
- $400 Charitable Donation Matching per year.
- And more!
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Principal Customer Success Manager
GainsightGainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do.
Principal Customer Success Manager driving long-term customer growth at Gainsight
Customer Success Manager driving product usage and preference for LexisNexis IP products
Customer Success Manager – Retention & Growth
SureCostSureCost is the Smarter Purchasing Solution™ for pharmacies. Save more, stay compliant and work smarter with SureCost.
Customer Success Manager ensuring retention and growth in pharmacy SaaS
Client Success Associate supporting institutional investors and asset managers for DiligenceVault