• Review pricing information from other costly 401(k) providers in order to provide a competitive comparison for new business • Track product request and develop input to contribute to the increasing technology service that Human interest provides to clients • Provide educational and insights on various Revenue team meetings • Manage a high volume of inbound sales team and implementation team inquiries, over the phone and through email • Work with Manager to review process and procedures to optimize team performance • Work cross-functionally with internal and external partners to answer client inquiries on plan design and product support • Drive and bridge client relationships to the implementation stage and sometimes ongoing • Identify common issues and trends, driving process improvements to solve them permanently • Service a geographically diverse client base • Work in a fast-paced startup environment