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Manager, Fraud Strategy

ManagerManagerFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

64 days ago

Salary

$81.8K - $109K / year

Bachelor Degree6 yrs expEnglish

Job Description

• Analyze fraud activity and develop actionable insights to inform prevention strategies • Design, implement, and optimize fraud rules and alerts for credit card programs • Lead fraud reviews to assess system performance and update strategies as needed • Collaborate with the Fraud Analytics team to develop data-driven rules and reporting • Partner with Fraud Operations to ensure effective management of fraud alerts • Triage fraud events, assess root causes, and implement mitigation actions in real-time • Provide clear and concise fraud trend briefings to leadership • Mentor and manage offshore team members, providing guidance on rule logic, procedures, and fraud trends • Maintain documentation of rule changes, performance tracking, and system configurations

Job Requirements

Bachelor’s degree or equivalent work experience
6+ years of experience in fraud prevention, with direct responsibility for rule logic and alert systems
Hands-on experience with fraud rules engines and platforms such as DefenseEdge, Advance Defense, Fraud Detection Workspace, 2-Way Connect, and Feedzai
In-depth knowledge of 2Way alerting systems and how to tune contact strategies effectively
Strong understanding of real-time fraud detection, escalation processes, and prevention techniques
Experience responding to fraud events in real-time and building playbooks for detection scenarios
Proven ability to translate fraud trends into system-level rule and alerting logic
Excellent communication skills with experience briefing senior leadership on fraud trends and risk response
Experience leading or mentoring team members
Strong analytical skills and comfort working with large datasets