• Own strategic account management for key Medical Device and Life Sciences customers — developing and executing plans that expand revenue, strengthen engagement, and enhance customer satisfaction. • Act as the primary customer advocate internally, ensuring their business needs translate into actionable solutions across engineering, manufacturing, and support functions. • Partner closely with operations, engineering, and supply chain to manage account profitability (P&L) and deliver sustainable growth. • Build and maintain multi-level relationships, including executive and operational leaders, to position Spartronics as a trusted, long-term EMS partner. • Anticipate customer needs and identify new business opportunities, driving account expansion through consultative selling and value-added solutions. • Represent Spartronics at industry events, conferences, and key customer engagements as a subject matter expert and strategic advisor.