NinjaOne, LLC

NinjaOne, LLC provides IT management software services to help businesses effectively manage their operations, improve productivity, and enhance cybersecurity.

Enterprise Solutions Engineer, SLED

Solutions EngineerSolutions EngineerFull TimeRemoteLeadCompany Site

Location

California

Posted

37 days ago

Salary

Not specified

Seniority

Lead

Bachelor Degree10 yrs expExperience acceptedEnglishCloudDNSFirewallsITSMJavaScriptLinuxMacOS

Job Description

• Own the full pre-sales technical experience for SLED and enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages • Collaborate closely with Account Executives and Sales Leadership to drive public sector growth and align technical value to agency and institutional goals • Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed public environments • Support the review and alignment of technical content within RFPs and RFIs, providing subject matter expertise and compliance insight, without owning full proposal management • Serve as a strategic voice between Sales and Product—surfacing SLED-specific feedback, identifying feature gaps, and influencing roadmap direction • Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model • Represent NinjaOne at government and education-focused events, conferences, and customer forums • Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment

Job Requirements

  • 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting SLED or enterprise B2B SaaS customers
  • Proficiency in Windows environments (registry, services, performance troubleshooting)
  • Familiarity with Linux/macOS systems and basic command-line troubleshooting
  • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
  • Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
  • Scripting experience in PowerShell, JavaScript, and/or VBScript is strongly preferred
  • Experience with Salesforce, Jira, Highspot, or equivalent systems is required
  • Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus

Benefits

  • Comprehensive benefits package, which includes medical, dental, and vision insurance
  • 401(k) plan
  • Unlimited PTO
  • Opportunity for growth and advancement

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