• Review submissions for insurance and request any additional information needed; determine which markets to refer submissions per current carrier appetites and guidelines. • Facilitate the underwriting process with sales and carrier/wholesaler including: Soliciting information from the sales team requested by the carrier/wholesaler to provide terms. • Communicate with the carrier regarding coverage questions. • Revise terms (i.e., lower premium/additional coverage options or limits) as requested. • Review bind requests to ensure all subjectivities have been met prior to sending information to the carrier/wholesaler to bind coverage on requested effective date. • Edit quotes sent by the carriers prior to sharing with the sales team to instruct sales team on what subjectivities are needed and the process to bind coverage with proper documentation, per state compliance regulations. • Issue policies on direct bill accounts and refer binders/policies to the sales team upon receipt. • Provide post-issue service to existing policies by requesting premium bearing endorsements and reviewing contracts for policy compliance. • Follow up with the sales team on outstanding information needed for requests and quotes; follow up with carriers/wholesalers on pending submissions. • Process money, ensuring that the correct amount is corrected from the customer and paid out to the carrier • Provide insight to the sales and retention teams of viable options for market placement and system usage. • Continuous knowledge development of products and the marketplace via attending carrier meetings and reading industry publications • Provide training and assistance with systems and coverages to the sales team