• Manage existing accounts by providing tailored chemical products and cleaning programs that meet operational requirements, ensuring safe equipment use and delivering comprehensive training to customer teams. • Drive business growth by cultivating new leads, closing sales, expanding existing accounts, and leveraging market insights to develop regional strategies. • Leverage digital tools to conduct service visits, recommend solutions, track customer accounts in Salesforce, and oversee routine equipment maintenance through the service team. • Coordinate new equipment installations with the service team and provide hands-on training for housekeeping, laundry, and kitchen operations. • Engage customers and industry peers by organizing innovation days and actively participating in tradeshows and events to generate new leads and strengthen client relationships. • Maintain administrative excellence by completing required documentation and participating in mandatory safety and technical training programs.