• Handles developing and managing relationships with providers within their assigned market • Communicates with providers about suite of benefit programs • Collaborates with reporting to discern provider reports • Maintains visibility within their market • Evaluates and monitors provider cost reports to educate and improve performance • Handles recruiting new providers and maintains network participation • Responsible for educating providers and advising on policies and procedures • Promotes dentist adoption of technology solutions • Seeks continuous improvements in internal methods and procedures • Facilitates Oral Health presentations • Represents clients and company at trade shows and health fairs • Governs creation and submission of required reports • Acts as a subject matter expert • Develops personalized presentations of company benefit programs • Measures impact of provider satisfaction