• Provide ongoing support for operations, field staff, and internal departments by managing documentation, schedules, and workflows • Coordinate with team members and vendors to ensure smooth logistics, system processes, and equipment support • Maintain accurate records and reports in digital platforms and internal systems • Monitor business platforms and internal tools for system statuses, updates, and user support • Facilitate issue tracking and resolution by collaborating with field personnel and reporting tools • Manage general office administration tasks including procurement coordination and routine communications • Assist in weekly and monthly reporting, data entry, and performance logs • Handle collections activities, including following up with clients on outstanding payments • Perform basic bookkeeping tasks such as recording transactions, reconciling accounts, and maintaining financial records • Prepare and send invoices, track payments, and update billing records • Coordinate special projects or miscellaneous assignments from leadership • Support leadership with executive-level assistance, scheduling, follow-ups, and general support • Handle other ad hoc tasks