• Manage assigned immigration cases from intake through filing and resolution. • Maintain a minimum 95% on-time filing rate based on mutually agreed deadlines with clients. • Communicate with clients clearly and professionally, responding to inquiries within 24 business hours. • Set, manage, and meet client expectations throughout the lifecycle of each case. • Prepare for and attend client interviews in Buffalo and other locations as assigned. • Deliver weekly progress reports detailing case activity and status. • Independently manage cases without principal attorney review after the first 90 days. • Maintain 100% accuracy in filings and strict adherence to internal drafting, review, and filing protocols. • Calendar and manage all deadlines using online systems, with deadlines reviewed during weekly meetings. • Draft applications within 10–14 business days after receiving complete documentation. • Complete full applications within four weeks after attorney fees, application fees, and signed agreements are received. • Actively monitor federal agency portals and online systems for case updates and communications. • Proactively reduce RFEs by addressing common issues during initial filings. • Begin direct client management after the initial three-month ramp-up period. • Contribute to written and video content such as blogs, FAQs, and educational materials.