• Own the relationships for strategic accounts across our bank, credit union, and fintech customers • Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products • Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc. • Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals) • Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!) • Establish business goals with each client and establish a plan to achieve targets