Capital One logo
Capital One

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Director, Marketing Technology Lead

MarketingMarketingFull TimeRemoteSeniorTeam 10,001+Since 1994H1B SponsorCompany SiteLinkedIn

Location

Virginia

Posted

89 days ago

Salary

$205.4K - $234.4K / year

Seniority

Senior

Bachelor Degree7 yrs expEnglishCloudJavaScriptSQLTableau

Job Description

• Define and champion a multi-year MarTech strategy and roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention) • Lead the evaluation, selection, and implementation of new marketing technologies, ensuring they integrate seamlessly with the existing ecosystem (CRM, Sales Tech, Data Warehouse, etc.) • Own and manage the MarTech budget, vendor relationships, and contract negotiations for all platform licenses and services • Serve as the primary owner for core marketing platforms, including but not limited to: Marketing Automation Platform (MAP - e.g., HubSpot, Marketo, Pardot), Content Management System (CMS), Account-Based Marketing (ABM) platforms, CDP/Data Infrastructure, and Analytics Tools • Oversee the architecture, data flow, and governance between all marketing systems and the core CRM (e.g., Salesforce) • Ensure data quality, standardization, and adherence to privacy regulations (e.g., GDPR, CCPA) • Proactively identify opportunities to improve platform utilization, workflow automation, lead scoring, and campaign execution efficiency • Build, mentor, and lead a high-performing team of MarTech specialists, administrators, and analysts • Act as the strategic partner to Marketing, Sales Operations, IT/Engineering, and Data Science teams to ensure alignment on business processes, data definitions, and technology integrations • Drive best practices for system governance, documentation, and user training across the Marketing organization • Ensure the MarTech stack supports robust, reliable, and real-time reporting capabilities • Oversee the implementation and maintenance of marketing attribution models to accurately measure ROI and channel performance across all customer touchpoints • Enable and support A/B testing and experimentation capabilities within the platforms to drive continuous optimization of campaign performance

Job Requirements

  • Bachelor’s degree
  • At least 7 years of experience in Marketing Operations or MarTech leadership roles
  • At least 3 years managing a B2B SaaS MarTech stack
  • Expert-level proficiency with a leading Marketing Automation Platform (preferably Marketo) and deep working knowledge of a major CRM (e.g., Salesforce Sales Cloud)
  • Strong understanding of data warehousing concepts, API integrations, SQL, and web technologies (HTML, JavaScript) as they relate to marketing execution
  • Proven track record of developing and executing a successful technology roadmap that drove measurable business results (e.g., faster lead velocity, improved campaign ROI)
  • Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience
  • Experience with Account-Based Marketing (ABM) platforms (e.g., Demandbase, Terminus)
  • Familiarity with Customer Data Platform (CDP) technology
  • Experience with BI/Visualization tools (e.g., Tableau, Looker, Power BI)
  • Knowledge of modern web analytics and tag management (e.g., Google Analytics 4, Google Tag Manager)

Benefits

  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

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