IQVIA
Accelerate innovation for a healthier world.
Account Manager – Publisher
Location
North Carolina + 1 moreAll locations: North Carolina, Pennsylvania
Posted
88 days ago
Salary
$49.5K - $124K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Maintain, develop and grow existing publisher partner relationships
• Manage all day-to-day operations associated with publisher partners
• Build solid customer relationships and serve as a point person for customer inquiries
• Manage the technical deployment and on-boarding of new clients
• Train clients on the platform and encourage the adoption of new features
• Manage key publisher information such as revenue tracking, platform usage, and growth opportunities
• Troubleshoot and uncover publisher issues around campaign delivery, revenue, fill rate, etc.
• Identify growth opportunities with existing publishers
• Develop and present publisher QBRs / ABRs
• Actively QA product deployments across all publisher partners
• Assist sales and publisher development teams on maintenance of ad campaigns
Job Requirements
- 2 years of account management, publisher management, customer support and/or ad operations experience
- Experience in programmatic advertising, inventory management
- Desire to work in a rapidly growing department
- Experience troubleshooting technical issues
- Strong verbal and written communication skills
- High proficiency with Word, Excel and PowerPoint
- Basic knowledge of HTML and JavaScript (Bonus)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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