VP, Account Management

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany Site LinkedIn

Location

Tennessee

Posted

93 days ago

Salary

$225K - $250K / year

Bachelor Degree10 yrs expEnglishCyber Security

Job Description

• Design, build, and lead Clearwater’s Account Management and Retention function • Responsible for the end-to-end client lifecycle post-sale, including renewal strategy and expansion strategy • Develop structured career pathways for AMs and ISRs • Own renewal and retention targets across all verticals • Build and manage an accurate time-to-renewal forecast process • Drive improvements in expansion bookings and client lifetime value

Job Requirements

10–15+ years in Account Management, Client Success, or Renewal leadership roles
Proven success leading retention and expansion motions in healthcare or cybersecurity services (strong preference)
Experience managing AM and ISR teams of at least 8–10 people, with demonstrated success scaling to larger teams
Deep experience designing and implementing renewal processes, escalation paths, account planning frameworks, and retention analytics
Strong background working with complex enterprise accounts and multi-stakeholder environments
Experience collaborating cross-functionally with Consulting, Product, and Sales Ops
Demonstrated success improving renewal rates, forecast accuracy, and expansion performance
Bachelor’s degree preferred.

Benefits

Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases
eligibility for our 401(k) plan
medical, dental, vision, life and disability insurances
leaves provided in line with your work state
Our robust time-off policy includes flexible paid time off
11 paid holidays
paid sick time