• Develop and execute growth strategies for medium and large enterprise accounts. • Build deep understanding of client priorities and translate them into meaningful Windward opportunities. • Strengthen executive relationships to drive retention, expansion, and long-term partnership value. • Lead account planning and territory strategy with disciplined pipeline and forecast management. • Navigate complex buying cycles, negotiate agreements, and close services engagements. • Coordinate internal teams—including Pre-Sales, Delivery, and Executive leadership—to support customer needs and strategic pursuits. • Stay current on competitive trends and market movements within the ServiceNow and enterprise services ecosystem.