• Develop and execute cross-sell strategies that drive revenue expansion from existing clients. • Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients. • Partner Tech Touch account managers to develop a hand off for customers interested in new products and services. • Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products. • Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription. • Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities. • Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.) • Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue. • Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates. • Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team.