Delta Defense LLC

The private company that provides Marketing, Operations & Customer Care for the U.S. Concealed Carry Association.

Member Engagement Service and Sales Advisor

SalesSalesFull TimeRemoteSeniorTeam 501-1,000Since 2003Company Site LinkedIn

Location

Texas

Posted

34 days ago

Salary

$21 / hour

Seniority

Senior

High SchoolEnglish

Job Description

• Engage with USCCA members and prospects through inbound and outbound calls and chats • Build deep connections, helping members become the best protectors of themselves and their families • Understand individual needs and educate on membership value through needs-based sales • Provide outstanding service with account updates, payments, and membership purchases • Achieve performance targets for efficiency, sales, and retention

Job Requirements

High School diploma or equivalent required
Associate’s degree or higher preferred
Requires prior work history in customer service and sales roles
Experience in fielding customer concerns by phone, digital chat, social media, and SMS/text is a plus
Required to pass and maintain Producer Property and Casualty License.
Excellent interpersonal skills complemented by strength in both written and verbal communication
Demonstrated ability to employ patience, empathy and strong listening skills
Computer fluency; working knowledge of software applications and advanced internet functions
Passionate about delighting customers and communicating with them through conversation
Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary.

Benefits

23 Days of Personal Time Off
8 Company Holidays
Paid day of Volunteer Service annually
100% Remote work from your home office
Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD