• Coach and mentor for the Sales, Marketing, and Customer Success teams • Design, implement, and manage a robust Sales Enablement function • Instill a culture of accountability through clear metrics (KPIs), accurate forecasting, and rigorous pipeline management • Collaborate closely with the CEO and leadership team • Optimize our sales process, pipeline management, and forecasting to improve efficiency and conversions • Oversee the administration and optimization of the Salesforce CRM and other sales technology tools • Implement sales enablement tools and standardize dashboards • Monitor KPIs, identify efficiency improvements, and report insights • Partner with finance to craft incentive plans and refine operational policies • Establish scalable processes across discovery, qualification, and closing • Engage with customers to understand their unique needs, challenges, and objectives