Rimini Street
Extraordinary technology solutions powered by extraordinary people
Client Marketing Director
Chief Marketing OfficerChief Marketing OfficerFull TimeRemoteLeadTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
125 days ago
Salary
Not specified
Seniority
Lead
Bachelor Degree8 yrs expEnglish
Job Description
• Develop and execute a comprehensive client marketing strategy aligned with business goals, including demand generation, advocacy, retention, and expansion
• Work closely with Client Advocacy to help scale reference and advocacy programs, including case studies, testimonials, videos, and speaking opportunities
• Help establish and build client engagement program of record, including, but not limited to digital engagement platforms (e.g., Influitive) to drive referenceable relationships and peer-to-peer engagement
• Partner with Account Management and Client Success to identify high-value clients for marketing engagement and storytelling
• Create compelling client-facing content that supports sales enablement, demand generation, and thought leadership
• Collaborate with Client Advocacy and Product Marketing to align messaging and positioning with client proof points and success stories
• Help develop and manage Client Advisory Boards and executive engagement programs
• Partner with Campaign/ Demand Gen, and Field Marketing on client lifecycle marketing campaigns that drive onboarding, adoption, renewal, and upsell opportunities
• Analyze client data and feedback to inform marketing strategies and improve client experience
• Measure and report on the effectiveness of client marketing programs, including influence on pipeline, deal velocity, retention, and NPS
• Act as a champion for the voice of the client across the organization
Job Requirements
- BS/BA degree required
- Advanced degree or MBA preferred
- 8+ years of experience in B2B marketing, with a focus on client marketing, advocacy, or lifecycle marketing
- Proven success in building and scaling client marketing programs in enterprise software or SaaS environments
- Experience working cross-functionally with Sales, Client Success, and Product Marketing teams
- Strong background in storytelling, content creation, and client engagement strategies
- Familiarity with CRM, marketing automation, and client advocacy platforms (e.g., Salesforce, Gainsight, HubSpot, Marketo)
- Experience with data visualization tools (e.g., Qlik,) is a plus.
Benefits
- Medical, Dental, and Vision insurance
- Disability insurance
- Paid Parental Leave
- 401(k) program
- Generous Paid time off (PTO)
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