SecureW2
Global Innovator in Enabling and Simplifying Zero-Trust Security
Customer Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2014H1B No SponsorCompany SiteLinkedIn
Location
Washington
Posted
121 days ago
Salary
$70K - $125K / year
Bachelor Degree4 yrs expEnglishCyber Security
Job Description
• Own the full customer lifecycle from onboarding to renewal and expansion
• Drive revenue expansion by identifying upsell opportunities
• Serve as a strategic partner to IT leaders
• Proactively identify risk signals to prevent churn
• Track customer health and expansion opportunities
Job Requirements
- 4+ years of experience in Customer Success Management within cybersecurity or related technology sectors
- Revenue expansion mindset
- Executive communication skills
- Technical aptitude for network security concepts
- Project management & organization skills
- Strong problem-solving mindset
Benefits
- Competitive salary
- Bonus structure
- Career development opportunities
- Fast-growing, high-impact team
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