PRM

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Surgical Operations Manager

OperationsOperationsFull TimeRemoteTeam 1-10Since 1997H1B No SponsorCompany SiteLinkedIn

Location

California + 10 moreAll locations: California, Florida, Illinois, New Jersey, New York, Ohio, Maryland, Michigan, Tennessee, Texas, Virginia

Posted

128 days ago

Salary

Not specified

High School2 yrs expEnglish

Job Description

• Manage, train, and mentor a team of Surgical Coordinators across all clinic locations. • Establish performance metrics and KPIs to track staff effectiveness and operational success. • Conduct regular audits to ensure scheduling accuracy, timely patient clearances, and compliance with pre-op protocols. • Serve as the primary escalation point for surgical scheduling or coordination issues. • Optimize surgical scheduling processes across multiple providers and clinic sites. • Standardize workflows to ensure consistency, reduce inefficiencies, and enhance patient experience. • Partner with clinical and administrative leaders to align surgical operations with broader organizational goals. • Lead high-impact projects aimed at improving operational efficiency, scaling services, or implementing new surgical programs. • Collaborate with cross-functional teams (clinical, billing, IT, patient services) on initiatives such as system integrations, insurance updates, or patient experience improvements. • Prepare and present project updates, operational reports, and data-driven insights to senior leadership. • Ensure all surgical scheduling activities comply with HIPAA, state, and federal regulations. • Work with the compliance team to maintain credentialing records and ensure surgical protocols meet organizational standards.

Job Requirements

  • High School Diploma or Equivalent
  • 2-4 Years full-time surgery scheduling experience
  • Willing and able to follow directions and adhere to priorities
  • Must have a can-do, will-do attitude.
  • Superior knowledge of coding guidelines and reimbursement schemes
  • Must have exceptional organizational and computer skills
  • Conversational knowledge of medical terminology, acronyms, techniques.
  • Excellent written and oral communication
  • Solid analytical skills
  • Ability to work independently and with a team.
  • 3 years eClinical Works RCM experience in patient account and denial management

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