• Serve as the subject matter expert for product development applications, researching capabilities, and developing solutions and alternatives to solve business challenges • Identify application efficiencies and processes that drive management and operational improvements across the product development function. • Collaborate with other stakeholders, such as IT, engineering, and business functions, to identify and implement system enhancements, integrations, and automation. • Partner with the Product Development business leads on creating functional specifications in collaboration with product management and engineering teams. • Ensure seamless data flow between product development systems, ERP, CRM, CPQ, data warehouse, and other downstream applications, where applicable. • Define, document, and improve workflows for managing product content, digital entitlements, and customer training tracking by leveraging available technology. • Partner with legal, finance, and compliance teams to manage title rights and royalties tracking to ensure contract and accounting compliance. • Partner with IT, procurement, and third-party vendors to evaluate and implement new system capabilities. • Work with data analytics teams to improve reporting, KPIs and analytics on product development and commercialization efforts. • Communicate effectively and partner with engineering and business systems developers to prioritize and refine backlogs, ensuring alignment with business strategy and system capabilities. • In addition to large projects, manage small enhancements/projects that align with the goals of the Product Development organizations. • Establish and monitor performance metrics, providing related reporting and statuses to product development and technology leadership, and serving as a conduit for escalations, risk mitigations, etc. • Solidify requirements by analyzing documentation, hosting interviews and conducting research. • Proactively identify, create, support, and sponsor projects related to improvements/enhancements in areas of ownership (both technical and business-related). This includes creating business requirements and user stories. • Assist with and conduct QA and user acceptance testing. • Resolve production issues escalated by product support teams.