Chronosphere

With the only cloud native observability platform that puts you in control, the road to remediation just got shorter.

Deal Desk Manager

ManagerManagerFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

130 days ago

Salary

$154.7K - $182K / year

Bachelor Degree6 yrs expEnglish

Job Description

• Act as a point of contact for account executives to expedite deal processes, reducing sales cycle time and improving deal efficiency • Support the Sales teams on the full deal lifecycle for new sales, renewals, and upsells, ensuring that deals are structured for success and compliance • Support the Sales teams on complex or non-standard deals, offering guidance on contract terms, pricing models, and negotiation tactics • Review and validate contracts, order forms, and quotes, ensuring accuracy and adherence to internal policies. • Serve as the subject matter expert on pricing, discounting, term structuring, and commercial approvals for key customers with our strategy team • Develop and manage the deal approval process, ensuring timely review by relevant stakeholders. • Implement a structured process for approvals, providing transparency and consistency across the organization. • Collaborate with legal, finance, product, account management teams to assess non-standard terms, manage risks, and address customer requirements • Help build a scalable deal desk framework and governance model • Identify opportunities to improve deal desk processes, tools, and workflows to enhance deal velocity and reduce bottlenecks • Work on implementing automation tools or CRM optimizations to streamline the deal desk’s operations • Train Sales and Account Manager teams on deal processes and tools

Job Requirements

  • 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or Finance at a SaaS B2B tech company, with 1+ year at an early stage (Series A-D) SaaS B2B tech startup, or small team within a larger company
  • Proven experience supporting enterprise sales cycles and large, complex, bespoke deals
  • Deep understanding of SaaS metrics and business models, including ARR, discounting, and renewal management
  • Proficiency in excel
  • Familiarity with sales and legal processes tied to data protection, security SLAs, and procurement compliance
  • Experience with Salesforce CRM
  • Strong attention to detail, organizational skills, and the ability to manage multiple deadlines
  • Excellent communication skills; able to influence and educate stakeholders across departments.

Benefits

  • Health Insurance Coverage
  • Flexible Time Off
  • Competitive Salary
  • Stock Options
  • And More

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