• Develop a deep understanding of M^0 protocol customers’ and users’ needs, consequently becoming the voice of the customer internally. • Segment customers’ needs across the different types of actors present in the M^0 economy. • Develop customer relationships with crypto and web3 players. • Translate customers’ needs into a prioritized web3 product roadmap. • Collaborate with web3 engineering and ecosystem development teams to execute on product roadmap. • Build and maintain suites of protocol products and features across many verticals. • Collaborate with marketing and ecosystem teams to position and promote products and services. • Become the face of the M^0 Labs web3 team when it comes to educating customers on existing and upcoming products.