Almedia
Freecash.com, owned by Almedia, helps you to advertise your app or digital products to a highly engaging target group.
Senior Customer Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50Since 2020H1B No SponsorCompany SiteLinkedIn
Location
New York
Posted
138 days ago
Salary
$145K - $175K / year
English
Job Description
• Serve as a strategic advisor for clients, guiding them through Almedia’s rewarded ecosystem and sharing insights to optimize their campaigns.
• Lead campaign setups, tracking, and continuous performance analysis to meet key KPIs and ensure sustained client success.
• Keep clients ahead with insights into the latest industry trends, providing competitive analysis to inform client strategies and elevate campaign impact.
• Use data to proactively identify risks and opportunities, collaborating with internal teams (BI, Fraud, User Acquisition) to solve complex issues swiftly.
• Recognize opportunities for increased ad spend and assist in expanding clients’ portfolios, helping to drive revenue growth for both the client and Almedia.
• Participate actively in shaping the future of Almedia’s Customer Success team, contributing ideas and insights as the team grows and scales.
Job Requirements
- Experience in client success, account management, or business development within digital advertising, gaming, or app industries.
- Strong negotiation skills and the ability to make data-informed decisions.
- Analytical Thinking: You thrive on data and are detail-oriented, using insights to drive decisions.
- Problem-Solving: You’re proactive, always seeking creative solutions for both clients and the company.
- Strong Communication: You build relationships easily and convey complex ideas clearly.
- Team Player: You value collaboration and respect different perspectives.
- Adaptable & Growth-Oriented: You thrive in fast-paced environments and are excited to learn and grow.
- Client-Focused Passion: You’re committed to delivering high-quality service and driving client success.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses
- Stock options
- Equipment allowances
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