Marsh McLennan logo
Marsh McLennan

Marsh McLennan (NYSE: MMC) brings together 85,000 experts in risk, strategy and people.

Employee Health & Benefits Client Engagement Specialist – Bilingual

Customer Success ManagerCustomer SuccessFull TimeRemoteSeniorTeam 10,001+Since 1871H1B SponsorCompany SiteLinkedIn

Location

Alabama + 1 moreAll locations: Alabama, Tennessee

Posted

38 days ago

Salary

$54.7K - $101.9K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

• Build out custom Brainshark client engagement Videos • Create custom client engagement deliverables • Create custom engagement surveys • Set up and maintenance/support of MMA Resource Portal • Build out iNGAGED App manage client app updates and reporting • Special projects as needed • Assist production team with custom engagement documents for prospects/clients • Assist with distribution of educational materials and user guides for online resources

Job Requirements

  • Bachelor’s degree in communication or marketing related field preferred
  • Ability to communicate effectively, both oral and written
  • Word, Excel, AMS, Outlook, PowerPoint, Internet/Research, as well as various web-based programs for research, proposals, etc.
  • Excellent command of grammar, punctuation, spelling, and editorial skills
  • Able to prioritize and organize daily tasks independently
  • Well-developed customer service skills with a proactive approach
  • Ability to research and analyze problems independently
  • Must be able to multi-task and be detail oriented
  • Able to self-check for accuracy
  • Keen project management skills
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
  • Must have Life & Health license or obtain within 90 days of employment

Benefits

  • Medical, dental and vision insurance
  • 401K and company match program
  • Company-paid life and disability
  • Generous paid time off programs
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Employee networking groups
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

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