• Lead end-to-end product design processes, including user research, ideation, prototyping, visual design, and user testing. • Collaborate closely with product managers, engineers and other cross-functional teams to develop and refine innovative product initiatives. • Conduct comprehensive user research independently and in collaboration with dedicated researchers to deeply understand user needs, behaviors, and experiences to inform product design decisions. • Create compelling design solutions from mockups to high-fidelity prototypes, ensuring accessibility, usability, and user experiences. • Maintain and evolve Benetech's design system, establishing and advocating for consistent design processes, standards, and best practices across products. • Work closely with engineering, product management, and marketing teams to translate insights into impactful product features and enhancements. • Stay informed on the latest design trends, accessibility standards, and best practices, integrating these insights into Benetech's products.