Stripe

Help increase the GDP of the internet.

Strategy & Operations

OperationsOperationsFull TimeRemoteTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Illinois, New York, Washington

Posted

143 days ago

Salary

Not specified

Bachelor Degree6 yrs expEnglishSQLTableau

Job Description

• Partner with Connect leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy. • Maintain a pulse on the financial health of the Connect business, including relevant trends, and proactively surface areas of concern or opportunity. • Build and own models for in-depth analyses to help inform our overall strategy and make the right growth decisions for Connect. • Obsess over our top Connect product and business metrics, helping to surface, track, and drive initiatives that will move the needle for Connect revenue and usage. • Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support). • Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the Connect group scale efficiently. • Support go-to-market efforts for new Connect product features by navigating internal stakeholders, processes and tracking post-launch performance.

Job Requirements

  • 6+ years of experience in a strategy, business operations, or highly analytical role at a technology company, or similar experience in management consulting.
  • Ability to add structure and clarity to ambiguous, open-ended problems, and distill complex findings into clear, concise, and actionable recommendations.
  • Strong user-first mindset, leveraging qualitative and quantitative insights to articulate customer pain points and translate them into actionable operational and strategic priorities.
  • Proven analytical rigor and problem-solving skills, with demonstrated ability to navigate and extract meaningful insights from large, complex data sets.
  • Strong product intuition, with the ability to quickly understand technical constraints and trade-offs when evaluating new opportunities for Connect.
  • Exceptional stakeholder management skills, demonstrated by a track record of driving alignment and complex decisions with senior cross-functional leaders.
  • Demonstrated ability to thrive in influence-without-authority environments and contexts with a high degree of ambiguity.
  • Excellent written and verbal communication skills, with the ability to build effective working relationships with product, engineering, and GTM teams.
  • Experience in payments, fintech, B2B/B2B2B products, or marketplace/platform business models.
  • A track record of bringing new products to market and demonstrated ability to drive projects to completion with a high bar for quality.
  • Familiarity with financial reporting, P&L management, or business forecasting.
  • High level of comfort using SQL for complex data extraction and analysis. Experience working with data visualization tools (e.g., Tableau, Looker) and defining metrics for business performance tracking.
  • Experience in leveraging Generative AI tools to enhance analysis or improve operational processes (e.g., summarizing large documents, automating initial data review).

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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