• Design and build online hotel reservation sites supporting meetings and conventions with attendance from 500 to 100,000+ • Create and distribute room block memos, room block allocations and departmental tracking documents • Review and interpret hotel contracts for accurate event builds in Passkey and Resiada • Communicate with hotel contacts regarding opening documentation and requirements • Create and provide Housing Managers with reports and information on a daily and weekly basis • Assist with completing hotel audits • Configure registration to housing integrations in Passkey and Resiada • Create and complete final reports based on final hotel data • Generate Housing History Reports and work directly with hotels to reconcile and finalize group pickup • Reconcile financial data including cancellations, rebates and commissions • Conduct registration vs housing comparison to support marketing campaign emails • Complete post-event overflow booking aRes intake forms and manage associated reporting • Develop client concession templates aligned with hotel contractual obligations • Complete custom reporting as needed • Provide backup support for projects to the Operations team • Other Duties as assigned