• Own and grow a portfolio of H1’s most critical customer relationships. • Serve as a trusted advisor to senior stakeholders, aligning their business objectives with H1’s solutions. • Ensure account retention by leading Executive Business Reviews and addressing risks to customer retention. • Act as H1's ambassador within customer steering committees. • Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities. • Identify and drive new business within existing accounts via tailored prospecting and networking. • Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals and complex agreements. • Provide structured, data-driven feedback to influence product roadmap and go-to-market strategy. • Accurately forecast quarterly revenue and pipeline for your accounts.