• Lead the end-to-end delivery of Veeva’s Commercial solutions, from project initiation through successful go-live and continuous improvement phases • Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams • Facilitate delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies • Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization • Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope • Define success metrics and consistently report on project performance and customer outcomes • Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey • Customer-facing role with occasional travel requirements up to 15%