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Creator Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2014H1B SponsorCompany SiteLinkedIn

Location

Illinois + 2 moreAll locations: Illinois, New York, Massachusetts

Posted

27 days ago

Salary

$75K - $95K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Own a portfolio-level growth strategy that drives creator revenue, retention, and long-term value. • Identify monetization opportunities, adoption gaps, and churn risk using performance and revenue data. • Develop tailored, 1:1 creator growth plans grounded in data, experimentation, and clear success metrics. • Anticipate shifts in creator behavior or performance and adjust strategies proactively. • Analyze creator performance data to diagnose issues, surface opportunities, and recommend clear next actions.

Job Requirements

  • Experience managing revenue-bearing relationships in an account management, creator partnerships, or client success environment.
  • Demonstrated ability to grow accounts through strategy, data analysis, and strong relationship ownership.
  • Proven success using data to diagnose performance, inform decisions, and drive measurable outcomes.
  • Strong analytical judgment paired with the ability to translate insights into clear, actionable recommendations.
  • Excellent communication, organization, and time management skills in a fast-paced environment.
  • Familiarity with tools such as HubSpot, Gmail, Asana, Excel, and data analysis platforms (preferred, not required).

Benefits

  • Stock options
  • Various benefits plans

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