• Engagement with Strategic Account Executive to prioritize daily customer interactions and support to expand services, meet reporting requirements and respond to ad hoc requests. • Identify, engage, and assist Strategic Account Executive in closing sales opportunities with new customers as well as existing customers that represent opportunities for growth. • Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions. • Synthesize and analyze information from various sources to identify trends, opportunities, and risks with existing health insurance customers. • Partner with various internal teams to identify product solution gaps and develop plans to address such gaps. • Collect client data through interviews, surveys, web search, database search, or other methods. • Manage a portfolio of leads generated through prospecting calls and company marketing sources. • Work alongside Strategic AE to understand complex health insurance customer issues regarding language support and recommend solutions based on full suite of company products and services. • Work alongside Strategic AE to negotiate contract terms and conditions and manage contract process through to execution. • Work alongside Strategic AE to create sales plans for specific sales opportunities by identifying customer decision makers, compelling event, buying process, competitors, and action items. • Work alongside Strategic AE to Interface with product and marketing specialists to develop cross-product deal pricing and effectively position with customer evaluation teams. • Work alongside Strategic AE to Manage complex sales opportunities by ensuring buy-in from all customer stakeholders. • Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs. • Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records. • Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls.) • Manage the AE implementations of company sales programs. • Support Strategic AE during CMS season by updating critical metric reporting and acting as back up lead for bi-weekly meetings. • Support Strategic AE in reporting needs for customers on a monthly, quarterly, and annual basis. • Lead generation and appointment setting. • Must be highly motivated, possess a positive attitude and have excellent organizational skills.