• Own and manage the complete lifecycle of all current mortgage products. • Conduct a detailed audit of product availability, usage, and documentation. • Lead the development and ongoing refinement of internal product collateral, documentation, and access tools. • Identify underutilized products and develop strategies to increase adoption. • Partner with sales leaders, branch managers, and loan officers to demonstrate how products can unlock business opportunities in new markets and with new referral partners. • Serve as a strategic advisor on product positioning and field enablement. • Monitor and capture field feedback to influence product evolution and training needs. • Lead the creation and delivery of comprehensive product training, in partnership with Training and Sales Enablement teams. • Align with Marketing to ensure products are promoted effectively, both internally and externally. • Build scalable tools and campaigns to reinforce understanding and usage of available products. • Identify market gaps and emerging borrower needs to inform product enhancement or creation. • Partner with Capital Markets, investor relations, and financial institutions to bring new products to life. • Evaluate and onboard new investor products, ensuring they meet credit, pricing, and operational requirements. • Actively support the integration of product strategy into the future-state Loan Operating System and PPE. • Collaborate with Product, Engineering, and Secondary teams to ensure product rules, eligibility logic, pricing, and workflows are correctly engineered and tested. • Provide field-level insights during configuration and user testing phases. • Maintain a close connection with the Underwriting leadership team to align on credit policy and product fit. • Act as a liaison between Product and Underwriting to ensure guidelines and execution remain consistent and scalable. • Identify opportunities to streamline communication, address field escalations, and proactively close any product-related underwriting gaps. • Own the cross-functional rollout of new products, working in lockstep with Secondary, Operations, Underwriting, Sales, and Training.