Otis Elevator Co.

We give people freedom to connect and thrive in a taller, faster, smarter world.

Senior Supervisor, Sales Development

Sales Development RepSales Development RepFull TimeRemoteTeam 10,001+Since 1853H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

29 days ago

Salary

Not specified

Bachelor DegreeEnglish

Job Description

• Lead the strategy, performance, and development of the Sales Development Representative (SDR) team • Optimize lead qualification processes, improve conversion rates, and ensure alignment between Marketing and Sales • Drive operational excellence and ensure transparency and accountability throughout the lead lifecycle • Foster a culture of accountability, collaboration, and continuous learning

Job Requirements

  • Lead, coach, and develop a team of SDRs to achieve individual and team KPIs
  • Conduct regular coaching sessions focused on call quality, objection handling, messaging refinement, and pipeline contribution
  • Design and refine lead qualification criteria, outreach strategies, and handoff processes
  • Track, analyze, and report on SDR performance, pipeline contribution, conversion rates, and outreach activity
  • Identify opportunities to streamline SDR workflows through automation, CRM optimization, and updated outreach tactics

Benefits

  • Opportunities, training, and resources to build leadership and capabilities
  • Employee Scholar Program sponsoring colleagues to pursue degrees or certification programs

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