• Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value) • Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. • Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases. • Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. • Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution. • Balance competing priorities and manage multiple projects and deals at the same time. • Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans. • Act as the voice of the customer to Twilio’s product and carrier relations teams. • Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. • Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. • Stay current with industry changes and collaborate with your team and peers to learn and share best practices