• Lead, coach, and develop a team of Regional Account Executives responsible for the daily operational management of IFG's agency partners. • Establish clear performance standards, service-level expectations, and accountability metrics for RAEs. • Create scalable processes that support agency onboarding, contracting, credentialing, reporting, issue resolution, and ongoing operational management. • Drive consistency in partner communication, execution cadence, and service delivery across all regions. • Oversee the full operational lifecycle of IFG's agency partners, including onboarding and activation processes, carrier contracting coordination and readiness tracking, systems access and technology enablement, production reporting and reconciliation, commission alignment and escalation management, compliance adherence and documentation integrity, ongoing operational performance reviews. • Serve as the operational bridge between external agency partners and internal functional teams.