GR8 Tech

Launch, grow, or upgrade your iGaming business with GR8 Tech high-performance Sportsbook and iGaming platform.

Operations Account Manager

Account ManagerSalesFull TimeRemoteTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

23 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglishUkrainianRussianSDLC

Job Description

• Ensure operational support and stable performance of an assigned client portfolio. • Act as the primary point of contact for clients, coordinating internal teams to address client needs. • Maintain long-term relationships with existing clients. • Own operational support for an assigned client portfolio. • Act as the main escalation point for clients. • Bridge client needs with internal departments. • Monitor key performance metrics and report on client performance. • Document operational procedures and track development request progress. • Identify areas for automation or efficiency improvements within the client journey. • Present product updates, upgrades, and new functionality to clients. • Coordinate development planning and prioritization of client requests.

Job Requirements

  • 2–3 years of professional experience, including at least 1 year in the iGaming industry (preferably in Technical Account Management, Project Management, or Client Delivery).
  • Advanced English and fluency in Ukrainian or Russian.
  • Confident user of MS Office tools (Excel, PowerPoint, Word).
  • Basic experience working with CRM and BI tools.
  • Strong communication skills with high emotional intelligence.
  • Ability to work independently and effectively prioritize operational tasks.
  • Analytical mindset with strong problem-solving skills.
  • Familiarity with SDLC processes and task management tools (e.g., Jira, Confluence, Miro).
  • Basic technical understanding of web services and integrations.
  • Experience participating in commercial discussions or entry-level negotiations.

Benefits

  • Benefits Cafeteria — annual budget you allocate to:
  • Sports
  • Medical
  • Mental health
  • Home office
  • Languages.
  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.

Related Job Pages

More Account Manager Jobs

Channel Account Manager

NinjaOne

The world’s best IT teams and MSPs use NinjaOne.

Account Manager23 days ago
Full TimeRemoteTeam 1,001-5,000Since 2013H1B Sponsor

Channel Account Manager driving growth of partner ecosystem at NinjaOne

California + 2 moreAll locations: California, Florida, Texas
$200K / year

Director, Account Management – Acquirer and Payment Processor

VikingCloud

The leading Predict-to-Prevent cybersecurity and compliance company.

Account Manager23 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Director of Account Management focused on strategic customer growth at VikingCloud

Cyber Security
New York

Account Manager – CMS

Epicor

We’re the essential partner to the world’s most essential businesses.

Account Manager23 days ago
Full TimeRemoteTeam 1,001-5,000Since 1972H1B Sponsor

Account Manager selling Epicor products and services to existing customers

United States
$71K - $114K / year

Regional Director of Sales, Mid-Market Account Management

monday.com

monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.

Account Manager23 days ago
Full TimeRemoteTeam 3,049Since 2012

Lead Mid-Market Account Management across North America, manage ~3 frontline managers, improve AE-to-AM handoffs, drive retention and multi-product expansion, set GTM strategy and KPIs, foster cross-geography collaboration and a winning hybrid culture during organizational change.

MeddpicCommand Of The MessageSaas
Georgia