• Assist on internal process/technical audits and/or verification of corrective action, as designated by the department manager. • Documenting the audit results and logging audits to unveil trends within a lab or across all labs. • Develop and/or modify policies, procedures, and training modules, based on the outcome of audits or as designated by the department manager. • Review completed quotes for technical accuracy and create and/or modify entries in the pricing/capabilities database. • Work with Contracts/Sales/Marketing during quote function on large jobs to ensure vendor qualifications, contracts, special handling, etc. on TMS items. • Monitor vendor corrective actions. • Interface with Purchasing to assist in negotiating best terms within established requirements for both Transcat and customer calibration requirements.