• Support therapists and health experts across the entire partner lifecycle and build long-term, trust-based relationships • Coordinate onboarding of new partners and handle inquiries professionally via email, phone and ticketing system • Own the end-to-end processing of partner orders in close collaboration with Logistics and E‑Commerce • Optimize recurring processes such as order workflows and onboarding journeys to shorten lead times and reduce error rates • Maintain partner and interaction data accurately in the CRM and track relevant KPIs such as activation rate and partner satisfaction • Coordinate interfaces between field sales, Marketing, Logistics and E‑Commerce for consistent and timely solutions • Create and update partner materials together with the Marketing team (e.g., info sets, product updates) • Support the strategic expansion of the expert network through structured communication and be occasionally willing to travel for partner meetings or events