• Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all times • Act as a subject matter expert on Doxel’s products and help drive the construction industry forward • Share best practices and guide customers through technology adoption to improve efficiency and help the industry evolve • Lead Monthly and Quarterly Business Reviews with executive stakeholders • Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as needed • Gather feedback from customers and identify trends, pain points, and areas of friction • Build out best practices/FAQs to most effectively and consistently help our customers • Escalate and triage any high-priority customer situations • Foster universal adoption of the Doxel platform • Live our Company Core Values: Take Ownership, Be Decisive, Be Humble, Have Empathy, and operate with Intellectual Honesty • Work directly with the best team in the industry!