• Plan, schedule, and manage release windows and cycles across multiple teams and portfolios, ensuring alignment with product roadmaps and business objectives • Construct and maintain a centralized release calendar across all active projects and portfolios, providing a single source of truth for release timing and dependencies • Identify, manage, and resolve risks and challenges that impact release scope, quality, and timelines, escalating issues proactively when needed • Coordinate release activities across development, QA, DevOps, and business teams to ensure synchronized, successful deployments • Serve as the primary owner for release-related issues arising in the period following a release • Communicate release plans, schedules, changes, and post-release outcomes clearly to all relevant stakeholders • Maintain a clear picture of all releases needed within the quarter to support roadmap commitments • Serve as the bridge between product and QA teams by collaborating closely with the QA Director • Own the existence of deployment plans, implementation guides, and supporting documentation • Participate in post-release retrospectives to identify bottlenecks, inefficiencies, and opportunities for automation or process improvement • Collaborate closely with the automations team to identify and advocate for tooling, process improvements, and automation opportunities • Build and maintain positive relationships with engineering leads, product owners, QA managers, and business stakeholders • Validate and distribute release notes; initiate and oversee the development of technical guides and training materials for released functionality • Maintain and manage release schedules for core services, ensuring alignment with major vendor timelines and downstream dependencies