• Work closely with MOXFIVE Technical Advisors to understand clients' security postures and existing initiatives • Serve as the primary point of contact for current MOXFIVE clients, nurturing strong relationships with IT and security leaders • Proactively manage the renewals process, ensuring timely renewals and high retention rates while identifying opportunities for expansion • Track and drive client retention efforts, ensuring clients' needs are consistently met • Support the creation and management of renewal quotes, ensuring they align with clients' needs and existing agreements • Actively manage and update client data in the CRM