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The Hello Team

Managed global staffing across 30 plus countries with enterprise recruiting, oversight, training, and performance manage

Rent Collector, Operations Assistant – Part-Time

OperationsOperationsPart TimeRemoteSeniorTeam 1,001-5,000Since 2021Company SiteLinkedIn

Location

New York

Posted

21 days ago

Salary

Not specified

Seniority

Senior

High SchoolExperience acceptedEnglish

Job Description

• Call tenants to collect rent and follow up on outstanding balances (soft collections). • Record payments and update tenant information in the system. • Enter and maintain accurate tenant and payment records. • Assist with lease renewals as needed. • Maintain accurate and organized records. • Respond to tenant inquiries regarding rent, balances, and payment status. • Coordinate with leaders to report payment issues or discrepancies. • Perform other tasks related to the position.

Job Requirements

  • Proficient level of English (written and spoken).
  • Strong interpersonal, communication and collaboration skills.
  • Excellent follow-up skills, as this is soft collections.
  • Comfortable making and handling phone calls in a professional manner.
  • Ability to follow instructions and perform basic administrative tasks accurately and efficiently.
  • Familiarity with Microsoft Office (Word, Excel, Outlook).
  • Dependable, reliable, self-motivated, confident, with a positive attitude and a professional approach.
  • Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
  • Ability to work in alignment with U.S. Eastern Time (New York time) business hours.

Benefits

  • 100% remote work
  • Flexible schedule
  • Great work environment with potential for growth

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