Change Analyst – ROPS

OperationsOperationsFull TimeRemoteSeniorTeam 10,001+Since 1994H1B No SponsorCompany SiteLinkedIn

Location

Colorado

Posted

22 days ago

Salary

$57.8K - $85K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

• Change Advocacy: Drive awareness and understanding for change management across Team Kinetic and ROPS • Develop Change Plans: Align change management strategies with projects • Teammate Readiness: Lead "Teammate Readiness" calls and workshops to prepare teammates and leaders for upcoming milestones • Feedback Analysis: Analyze engagement survey responses and feedback to identify themes, resistance, or areas where teammates need more support • Strategic Planning: Advise leadership on rollout timing to minimize teammate disruption • Draft and Manage Communications: Create and distribute targeted email communications for various phases of project rollouts • Coordinate Review Cycles: Facilitate the review of communication content with leadership and stakeholders to ensure accuracy before distribution • Feature Highlights: Create "feature highlight" emails to educate frontline staff on new system automations and capabilities • Resource Management: Create and maintain workspaces to house change and project materials • Change Champion Execution: Organize and lead meetings for "Change Champions" to support peer-to-peer adoption • Cross-Functional Liaison: Work closely with Stakeholders, Product/IT leaders, and Project teams to drive forward change and long term adoption success • Meeting Facilitation: Facilitate status meetings, post-deployment feedback sessions, and readiness workshops

Job Requirements

  • Education: 4 year degree in Communication or related degree
  • Prosci Change Management certification preferred
  • Background in project management
  • Background in revenue operations a plus but not required

Benefits

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace ®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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