• Design and execute regional operating strategies that support new market launches, partner expansions, and evolving clinical offerings • Build scalable frameworks for workforce planning, capacity modeling, and service coverage across dynamic geographies • Continuously refine market plans in response to changes in demand, partner priorities, patient mix, and clinical protocols • Act as the single threaded owner for operational performance in assigned markets • Partner with Sales and Partnerships to support market entry, payer launches, and expansion into new territories • Translate commercial commitments into executable operational plans with clear staffing, scheduling, and cost assumptions • Evaluate market readiness, identify constraints, and recommend tradeoffs to enable fast and sustainable growth • Develop and maintain optimized schedules for mobile clinicians based on forecasted demand, geography, and partner requirements • Collaborate closely with Clinical Managers to incorporate availability, training levels, licensure, and cultural considerations • Identify gaps between forecasted and actual demand and drive iterative improvements to scheduling and capacity models • Monitor market level performance against clinical, financial, and partner KPIs using tools such as Looker, BigQuery, Kibana, SQL, Python, and Excel • Diagnose operational bottlenecks and performance gaps and develop data backed recommendations to improve efficiency and reliability • Partner with Clinical and Operations leaders to set annual goals and roadmap initiatives required to hit them • Lead ad hoc analyses and special projects tied to growth, efficiency, and scale such as logistics optimization, new service pilots, and partner specific requests • Support product development by translating operational needs into clear requirements and testable hypotheses • Balance multiple high impact initiatives while maintaining day to day operational ownership