• Assist in the interpretation and administration of collective bargaining agreements (CBAs), ensuring consistent application across unionized locations. • Provide contract guidance to leaders, HR staff, and employees regarding contract provisions, past practices, and obligations. • Monitor compliance with CBA terms, labor laws, and internal policies. • Support the preparation and delivery of Union Contract Administration training for HR and business leaders. • Manage the grievance process, ensuring all deadlines and procedural requirements are met. • Conduct fact-finding for grievances, review documentation, and prepare summaries and management responses. • Support the Vice President in preparing arbitration cases, including compiling evidence, drafting case files, and assisting with witness preparation. • Assist the Vice President in all phases of collective bargaining preparation, including drafting and reviewing proposal language, conducting research and data analysis, preparing cost models and comparisons, and organizing negotiation materials and tracking proposals. • Develop and deliver positive employee relations training for supervisors, managers, and frontline teams. • Conduct or support complex, sensitive, and high-risk employee complaint investigations, including allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations.