Alkymi is the leader in intelligent document processing and data workflow automation.

Senior Account Manager – MANTL

Account ManagerSalesFull TimeRemoteTeam 11-50H1B SponsorCompany Site LinkedIn

Location

United States

Posted

40 days ago

Salary

$108K - $135K / year

Bachelor Degree6 yrs expEnglish

Job Description

• Develop account strategy and map out executive, champion, and influencer relationships • Understand MANTL’s products and effectively communicate all offerings to the client • Develop a proactive client outreach cadence and conduct regular reviews with all clients • Drive customer satisfaction and ensure customers are realizing the value of MANTL products • Access, analyze, and present customer reports to draw conclusions and provide recommendations • Serve as an expert on the customer and work with all other MANTL teams to optimize the customer experience • Manage all client communication, conflict resolution, and compliance on client deliverables • Support the launch of new clients in collaboration with the implementation teams • Provide ongoing training support to ensure adoption of our product(s)

Job Requirements

6+ years of Account Management experience with demonstrated ability to forecast and run an end to end renewal deal cycle
Advanced written and oral communication and presentation skills
Demonstrated ability to analyze and utilize data
Demonstrated ability to collaborate across functions (ex: product, sales, reporting, legal, finance)
High level of initiative and ability to work autonomously
Handle stressful situations and deadline pressures well
Excellent problem solving capabilities and organizational skills
Comfortable working in an evolving, fast-paced startup-like environment
Background in banking or Fintech is highly desirable