Elevate Eyecare

To be the best place to work and deliver the ultimate patient experience to an ever-increasing number of people.

Operations Administrator

OperationsOperationsFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

14 days ago

Salary

Not specified

High School3 yrs expEnglish

Job Description

• Manage weekly, bi-weekly, monthly, and quarterly reporting cadences • Field operating compliance • Accounts receivable reporting compliance • Identify gaps and escalate risks proactively • Track participation and compliance for field training initiatives • Provide visibility into operations training attendance, completion, and impact tracking • Review and ensure doctor schedules are entered accurately to support payroll • Build and maintain operational doctor templates and trackers • Maintain all operations tracking files and other key dashboards • Support meeting preparation (Quarterly regional director meetings, leadership sessions) • Assist in workflow documentation and process mapping • Improve and streamline reporting systems over time • Maintain open requisition reporting and status visibility • Support L10 preparation and reporting visibility • Prepare analysis reports for field leaders • Propose workflow and process improvements • Partner with Regional Directors & Regional Doctor Leaders to ensure follow-through • Ensure visibility to Director of Operations

Job Requirements

  • 3+ years in administrative, operations, or project coordination role
  • Experience supporting senior leadership preferred
  • Strong Excel skills (pivot tables, tracking dashboards)
  • Experience with reporting systems
  • Strong written communication skills
  • Ability to handle confidential information

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401(k)
  • Generous PTO and paid holidays
  • Employee eyewear benefits
  • Professional growth and leadership development opportunities
  • A collaborative, mission-driven culture

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